|
FAQs
 |
Here are some frequently asked questions we receive. If the answer and support you need isn’t here, please email us or refer to our forums and blog for more information.
|
What is Pursuit’s relationship to Central Christian Church in Henderson, NV?
Pursuit grew out of the ministry of Central Christian Church and currently exclusively features its resources. Pursuit is located in Henderson and has an ongoing close relationship in the development of Central’s ministry tools and resources.
About Orders, Payments and Policies >> |
What are my ORDERING options?
You can order materials online or by phone. Our online ordering system is completely safe, simple, and secure and provides immediate receipt of your purchase.
What are my PAYMENT options?
You can pay by credit card or check. We accept Visa, MasterCard, and Discover. We accept checks on phone orders only, however, shipment of your order paid by check may be delayed until your payment can be processed.
What is your RETURN policy?
All sales are final with the exception of some Pursuit Campaign materials. Daily Readings, Devotional Guides, and Small Group Study Guides may be returned in unopened cases only. Please contact us at 1-800-735-7330 to arrange for a return.
What is your PRIVACY policy?
Your privacy is important to us. We do everything possible to protect any information provided to us online. The following policies are meant to help you enjoy the time you spend here.
The Information We Collect. We use the information we collect to improve the content of our Web site, notify customers about updates to our Web site and contact customers for marketing purposes. Where possible, our server automatically recognizes the domain name of customers who visit our site. Apart from this domain name, we collect only the e-mail addresses of those who communicate with us via e-mail and any information that a customer volunteers.
E-Mail Addresses. You may receive periodic e-mail notifications from us about new products and services or upcoming events. We do not give away or sell the e-mail addresses we collect.
Postal Addresses. If you supply us with your postal address online you may receive periodic mailings from us with information about new products and services or upcoming events. We do not give away or sell the postal addresses we collect.
Telephone Numbers. Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online. We do not give away or sell the telephone numbers we collect.
What about Shipping Charges and Policies
Your shipping charges are calculated based weight, method of shipping,combined with the location to which your order is being shipped. Our online ordering system directly interacts with the FedEx shipping system to return the choices and pricing before you checkout and pay. We've negotiated cheaper than average shipping rates for our customers. If a satisfactory shipping choice, price, or option does not appear when you are processing your order, please give our office a call.
Your order will be processed within 48 hours, usually less. Any orders received after 3 p.m. PST of the last business day of the week will not be processed until the first business day of the following week.
How do I TRACK my order?
When your order is shipped you will be given a tracking number either by e-mail or by phone. You can then track with the shipper online or by phone.
About Our Pursuit Campaigns >> |
How do Pursuit Campaigns compare to 40-Days of Purpose?
They are very similar in their format and potential impact on your church family. However, they focus on one topic or biblical purpose for forty days. Serving and evangelism are the topics of the campaigns currently available. The best way to compare Pursuit Campaigns to 40 Days of Purpose is to check out our comparison chart.
Do Pursuit Campaigns use a devotional guide, small group study, and memory verse keychain tags?
Yes. Pursuit Campaigns are designed to align weekend services, small groups, and the daily practices of its participants. For each of its campaigns, Pursuit offers a devotional guide, small group video and study guide, memory verse keychain tags, and a full set of supporting resources.
What are the topics of your campaigns?
Developing a Servant’s Heart focuses on serving and WHY> on evangelism.
What resources do you provide the church to support the campaign?
We provide a Campaign Equipping Kit that is divided into five modules full of resources to support the campaign. Those resources include a full array of campaign leadership, weekend service, communication, small groups, and senior pastor support. For more information and to preview details, please dig into our Web site or give us a call.
How much do the campaigns cost?
The cost varies based on the size of your church but it’s relatively simple to determine. There is the required purchase of a campaign Starter Crate ($399). The purchase of a Starter Crate then allows you to order campaign materials for your church family at approximately 50% off regular prices. Please visit our Pursuit Campaigns pages for more information or call our offices for assistance in calculating costs.
Are there dedicated kickoff dates and/or simulcasts?
No. Pursuit Campaigns can be done when, where, and how you want and customized with the raw resources we provide.
How do you refer to the campaigns when they are underway at a church?
Typically, churches refer to them as the Developing a Servant’s Heart campaign or the WHY> campaign. Some have shortened Developing a Servant’s Heart to “Servant’s Heart.” We have also heard them generally referred to as a 40-day journey, pursuit, or endeavor.
What do I do now that I have reviewed the materials, chosen a campaign, and am ready to go?
We recommend that you first purchase a Starter Crate as soon as possible. It includes a comprehensive Campaign Equipping Kit that will assist you in planning for the campaign. If you use our secure online ordering system, the Starter Crate purchase is logged into your account and from that point forward you can purchase materials for the campaign at discounted prices. You can also purchase a Starter Crate and campaign materials by calling during business hours (PST).
About Technical Issues >> |
What if I forgot my PASSWORD?
Under the login on the homepage there is a link titled, “Forgot your password?” Simply click the link and follow the directions for your password to be e-mailed to the account we have on file.
Didn’t find the answer here? Check out our Forums and Blog , or contact us. Please get in touch with us. We are passionate about your success!
|
